By Nakawunde Kautharah
Vivo Energy (VE) the accredited distributors of Shell products in Uganda has changed not only the face of Shell, but it now offers more services, guaranteed quality and differentiated products. This has been achieved through partnership with professionals who share in its ambition to invest and grow to provide better services to her customers.
In the latest development, Prunes Express restaurant has launched her services at Shell Bugolobi, to offer quick meals and coffee on the go to VE customers who fuel and service at the station. Prunes Restaurant launched in Uganda in 2012 with the first site at Wampewo Avenue.
Speaking at the launch of the open Prunes Express, Hans Paulsen , the Managing Director of Vivo Energy Uganda, said that the VE understands that customers their hectic schedules, and thus they are now looking for more than just a tank fill-up when they drive into Shell forecourts.
“It is not just about our quality Shell fuels and lubricants anymore, but rather the delivery of a complete service station experience which includes quick meals on the go.’’ He said.
In line with Vivo Energy’s commitment to satisfying motorist and shopper needs, the company has found reputable restaurants who will offer our customers a new Quick Service Restaurant proposition. That’s why this partnership with Prunes Express is so important to us,” said Paulsen.
Mr. Hans explained that this partnership will benefit customers, giving them more convenience, quality and choice. We have a great relationship with Prunes and all our partners and are looking forward to having more of these kinds of restaurants at our Shell service stations in the future.
VE took over distribution of Shell products in 2013. Fast forward, the company has invested a lot in improving the infrastructure – fueling stations, garages and mini-supermarkets and cafes. Market reports indicate, Vivo Energy efforts are beginning to deliver more positive results.
Several new stations, including one in Bulenga Mityana road, Kira-Kasangati road , Naalya –Kyaliwajjala road among others have been opened in the recent past. The company has also acquired a number of strategically located stations like Inland service station along Kireka -Kyaliwajjala road.
The search for strategic locations continues. According to Paul Hans Paulsen more stations are coming on board. The expansion drive is largely been informed by the growth and the emergence of new areas Kiira Town Council, which are outside traditional locations-high ways.
Vivo Energy is a joint venture between Vitol Group, a Dutch firm Vitol, Helios Investment Partners, an African private investment firm and Shell. The company was established on December 1, 2011 to distribute and market Shell-branded fuels and lubricants.
Vivo Energy aggressiveness has seen the number of Shell station increase from 85 in 2013 to over 130 now. The Majority of these stations offers Shell fuel cards and convenience retail stores.